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external user roles and levels

Navid B
Navid B May 15, 2022

Hi , in our set up in service management we have multiple users within customer organizations . we want to configure it in a way so that some users could see all the cases from their Org but some only the ones they created. 

we give support to different customers each defined as a Organizations that have multiple users ( agents ) 

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Angélica Luz
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Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

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