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error message when creating an issue from JSD

Everytime I'm creating an issue from a JSD project, I receive this error message: 

We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.


I'm currently working on a test environment (acp) but I can't find the issue, my post functions seem ok when I checked the workflow.

1 answer

0 votes
Dirk Ronsmans Community Leader Oct 30, 2020

Hi @Synngul  and welcome to the community,

Couple of questions:

  • Do you maybe have a screenshot of the page/error message?
  • What browser are you using?
  • Any specific addons? (scriptrunner behaviours come to mind)

Hi @Dirk Ronsmans thx for your answer, actually it was because of some SIL scripts that didn't run.

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