Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

email masking when sending notification

mmloria
mmloria June 2, 2022

our internal customer wants to use the email renewportal@globe.com.ph in receiving applications and sending of notifications from jira when tickets are updated. since globe.com.ph is already used by other instance/project, we can use renewportal@globe.com.ph in sending notifications. do you have email masking feature so customers will still see that notification sender is still globe.com.ph so the email received will not be tagged as spam?

Answer
Watch
Like Be the first to like this
215 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 3, 2022

Welcome to the Atlassian Community!

No, there's no way to lie about where an email comes from in Jira.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

    See all events