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email masking when sending notification

mmloria I'm New Here Jun 02, 2022

our internal customer wants to use the email renewportal@globe.com.ph in receiving applications and sending of notifications from jira when tickets are updated. since globe.com.ph is already used by other instance/project, we can use renewportal@globe.com.ph in sending notifications. do you have email masking feature so customers will still see that notification sender is still globe.com.ph so the email received will not be tagged as spam?

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No, there's no way to lie about where an email comes from in Jira.

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