I am new to JSM and my first project is migrating one of our internal departments.
Setting up email notification for when an issue is created, the only variable I can see for the name of the recipient is ${recipient.name}.
How do I do just the first name?
Saying Hi Poe Dameron is not really the customer service touch.
Hi Myles,
You can try:
{{issue.reporter.displayName.split(" ").first}}
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