create request by phone call

[Nagaraju]

This question is in reference to Atlassian Documentation: Create your service desk request types

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[Jonas Andersson · Accepted solution]

Should be possible, but it's far from easy. You will need: a PBX software (i recommend asterix), voice recognition (microsoft speech server is the only one i know of), probably some logic that has good AI libraries (maybe lisp?). Good luck!