communication between users based on Jira service management?

[corobot.dev]

I knew the basic process about Jira service managements question.

that is,

Customer registers a question

and then inside agents handle the issue as Queues

But I want a little different process.

Customer registers a question

and other user (Unspecified) also register answer for that

Can I do it with Jira service management?

[Kat Warner · Accepted solution]

Jira Service Management does not have any functionality that allows customers/portal-users to communicate with each other publicly.

[corobot.dev]

Thank you for clearly answer.