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communication between users based on Jira service management?

I knew the basic process about Jira service managements question.

 

that is,

Customer registers a question

and then inside agents handle the issue as Queues

 

But I want a little different process.

Customer registers a question

and other user (Unspecified) also register answer for that

 

Can I do it with Jira service management?

 

1 answer

1 accepted

2 votes
Answer accepted

Jira Service Management does not have any functionality that allows customers/portal-users to communicate with each other publicly.

Thank you for clearly answer.

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Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

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