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choose all issue types regardless of request type

Hi,

Is it posible to enable all issue types for all the request types?

Now if I have a certain request type and change the issue type the request type gets overwritten.

Would be lovely to have both connected with a ticket.

BR Hanno

1 answer

1 vote
Liam Green Community Leader Dec 03, 2020

Hi @Hanno-Wybren Mook 

Unfortunately that would not be possible - each request is only linked to one issue type.  I believe this is because of the potential for different workflows, which would not easily adapt if the issue type could be changed easily.

Jack Community Leader Dec 03, 2020

correct. there must be an N:1 (RT:IT) you cannot have a N:N relationship.

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