Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

choose all issue types regardless of request type


Is it posible to enable all issue types for all the request types?

Now if I have a certain request type and change the issue type the request type gets overwritten.

Would be lovely to have both connected with a ticket.

BR Hanno

1 answer

1 vote
Liam Green Community Leader Dec 03, 2020

Hi @Hanno-Wybren Mook 

Unfortunately that would not be possible - each request is only linked to one issue type.  I believe this is because of the potential for different workflows, which would not easily adapt if the issue type could be changed easily.

Jack Community Leader Dec 03, 2020

correct. there must be an N:1 (RT:IT) you cannot have a N:N relationship.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

163 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you