Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

can't enter reporter email

Sometimes I try to change the reporter email in a ticket created by a forwarded email by staff. The public user's email is there but I can't change the reporter email. It says No Options. How can I enter a different reporter email if the system doesn't recognize it? 

thanks,

Daboopster

 

1 answer

0 votes
Mohammed Amine Community Leader Dec 07, 2021

Can you check your project permission "Modify Reporter" ?

Thanks! I will look for that and let you know.

It looks like I have that permission to modify reporter. The issue I believe is when the system doesn't recognize the email.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,484 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you