Hello,
How can I add an informational field in the portal view to assist the users to schedule a call to discuss the issue? Would it be possible to add a link to the end of the portal service management form and label it something like "schedule a quick sync with Elif"?
Thank you.
Hi @Elif Alverson , you could add the link and/or URL to the Instructions field of the request form.
This is very helpful thank you. Is there a way to move this field at the bottom of the portal form?
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Unfortunately not. This field is always placed above all other fields, hence the divider on the request form.
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