Hi Candy, I am going to say "no" but TBH I need you to clarify what you mean exactly by "...Jira transition new issue...". If you mean to say "If an Agent transitions an issue created by a Customer will it affect the underlying data and if so how. Additionally, will it impact the portal layout?".
So certainly when an issue is transition some underlying data will be update, status if nothing else. However, no configuration changes will occur. For the Portal, the only change will be that the transition will be reflected in the issue view so as to make the Customer aware of what is going on with his/her ticket.
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