Will it be possible to assign sub-task to collaborators?

[Frode Haugland]

In service desk: Will it be possible to assign sub-task to collaborators?

[Boris Berenberg]

You should be able to as they are normal JIRA issues, not Service Desk tickets. Caveat: I have not tested this.

[Frode Haugland]

Cannot assign, apparently sub-tasks are also locked by service desk :sad:

[Boris Berenberg]

What happens if the subtask is created via the JIRA UI?

[Frode Haugland]

getting a message that user cant be assigned, the user of course has permissions to do so. Problem is that service desk permission overrides these permissions. If i select a user that is a service desk agent all is well.