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Why is the list of accounts unsorted?

Agata Bluma September 15, 2023

Hello, 

I use Jira Cloud plug-in to create new issues, however at this stage the list of accounts is unsorted and has no search bar. Only after saving an issue the list works fine, but it adds one more uneccessary step to my work. Has anyone experienced similar problem or knows the solution?

2 answers

1 vote
Marc Koppelaar - Devoteam
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September 15, 2023

Hi @Agata Bluma 

Welcome to the community.

Could you share some more light on your request.

- What plugin are you using, or do you just mean Jira ootb?

- Detail on the issue, screenshots?

This would really help members on the community to help you resolve the current problem.

Agata Bluma September 22, 2023

The plug-in is Jira Cloud and it happens when I want to choose the Account while creating issue from an e-mail. Unfortunately I cannot present the unsorted list on the screenshot, as it contains information on my clients. 

jira acrenshot.png

0 votes
Agata Bluma September 22, 2023

.

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