My comapny started running the itil support project, when I creat problems by the creat button in the top of the screen the problems don't show up in the reports and in the queues.
What displays in reports and queues is governed by the underlying definition of those reports and queues. Without seeing the details I would suggest looking at the underlying JQL filter query and then assessing that against a specific issue you created to see why it’s not showing up. For example it might be that it is caused by the issue type that you’re creating or the person the issue was assigned to. If you share information about your cues or reports and the specific issue you created I might be able to assist more completely.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events