On the Project templates screen, I can't see Software development on the left and there's no Kanban template. I have selected jira service management.
Welcome to the community.
Do you have a Jira Software plan, if so you might not have access or have access, but no admin permissions on JSW.
Welcome to the community.
Do you have Jira software?
Go to https://admin.atlassian.com/ and check products.
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