Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why I can't see filters from another user?

Hello, 

 

I have 2 admin accounts A and B. I noticed I created filters on account A but when I'm in account B I can only see some of the filters created by account A. 

 

Could it be a permissions issue? In Global Permissions I have account B to be able to share reports.

 

Snip20200724_216.png

1 answer

1 accepted

0 votes
Answer accepted

 

Ok, figured it out. Seems like if you're not the creator of the filter you can't see it. So what you need to do is add yourself to the group the filter is using then you should be able to see it.

Well, not quite, it just means the creator (and hence owner) of the filter has not yet shared it with other people.  Filters are, by default, private, visible only to the owner until it is shared.

Like Jack likes this

Ah I see! Ok, thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

209 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you