Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Who do larger videos appear 'compressed' during playback?

We have a video we are testing, just over 100MB in size.  When it loads for playback however, the video appears compressed/squished and is VERY hard to watch.

Is there something we're missing when it comes to file settings?  How can we make sure our video content displays normally.

1 answer

Thanks Fahad,

 

We updated the attachment size and re-uploaded the video with no success.

 

Any suggestions/help would be appreciated.

Fahad Siddiqui Community Leader Sep 09, 2020

@Ryan Willms just for testing are you able to upload any word document? or there is issue with video only

The issue is not with the uploading, it is with playback.

I have since learned there is a knows issue and Confluence is working to resolve it.  In the meantime, we will try to encode the video as the ticket suggests and go from there.

Thank you for your help.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

170 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you