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Which project template should I use to create a project for non-IT team who needs change management

Non-IT team needs service desk and change management function. Can I use General service management template and add change management function? If yes, how?

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Brant Schroeder Community Leader Nov 05, 2021

@Marek That template would work just fine.  You can then create your own request types and workflows to meet your needs.  Atlassian has a great KB about change management configuration here: https://confluence.atlassian.com/servicedeskcloud/managing-changes-with-your-it-service-desk-817562147.html

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