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Where is "Incidents" menu?

corobot.dev February 22, 2021

I just started Jira Service Management.

 

as price table,

There is "incidents limits" per month.

 

I want to use only Jira Service Management to management VOC.

(not other product   ex Opsgenie..)

 

Where is the menu about incidents

or 

How can I check incidents limits?

2 answers

1 vote
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 22, 2021

The "Major incidents per month" limit relates to the Opsgenie features that are bundles with Jira Service Management.

 

This is not related to the ITSM incidents created within Jira Service Management, of which there is no limit.

0 votes
Liron
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2021

Hi there,

What Kat said is correct. The limit refers to 'major incidents' only and it is a per month limit.

JSM Incidents are without a limit.

Should you have any other questions to do with incident management please let me know,

Liron

Product manager, JSM Cloud

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