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Where is "Create Linked Issue"?

I'm new to the service desk interface. I'm trying to create a linked issue from a service desk ticket. I can find this option under the More menu, but only in the old issue view. I've looked everywhere I can think of in the new view and I just can't find it. Thanks in advance!


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Jack Community Leader Dec 05, 2020

Hi Joel, welcome to the Community. While it used to be under More, the option now appears in the Link issue area. Click on the chain-link icon and select link issue the you should see the Create linked issue option there. 

Hi Jack, I still have the option under the "More" button for Business projects. But it's not there for Software projects???

And I don't see the "Link issue area" you speak in you answer. Can you show me with a print-screen? 

FYI : I am in JIRA (not JSD)

Jack Community Leader Feb 22, 2021

CLI does not apply to Software projects. It was originally only JSM (JSD) but later added to Business but not SW.

Jack Community Leader Feb 22, 2021

oh... and when you look at an issue in the detail view and click on the Link issue you will get the linked area see below image from business project


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