Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Where do you need to approve the mail request when configuring an outlook.com incoming mail account?

Mike Achterberg March 20, 2024

Good day,

 

I am in the process of trying to config the incoming mail server for a JIRA SM project. I have added the incoming mail server and when authorising the mail account I receive a notification stating, "Your admin has been notified of your request to access this app. Once your admin has reviewed the request, you will be notified via email."

 

I am unsure as to where this request needs to be authorised, and I cannot seem to find any documentation or help topics around this. Please assist?

 

Thank you.

 

Snip20240321_39.pngSnip20240321_40.png

1 answer

0 votes
Mike Achterberg March 21, 2024

Response received from JIRA support.

 

The message that you see on the Microsoft end, is an approval request that has been triggered to the Microsoft (Office365/AD) admin, so you will need to get in touch with them to get it approved.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events