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When will the Service Desk tickets disappear when the status changed to 'Closed'?

Jason Liu August 31, 2020

Hi Guys,

When will the Service Desk tickets disappear when the status changed to 'Closed'?

 

Thanks!

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2020

Please provide more information on what you mean by "disappear". What screen or report are you viewing where you think the tickets should disappear?

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