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When we do any changes in subtask or added any comments in subtask, that should be updated in parent

tekaiahvanka
tekaiahvanka Dec 22, 2022

When we do any changes in subtask or added any comments in subtask, that should be automatically updated in parent ticket also. Please help me. 

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Fabian Lim
Fabian Lim Community Leader Dec 22, 2022

Hi @tekaiahvanka

Welcome to the community!

You can use jira automation to do this.  Take a look at this video tutorial: https://youtu.be/DcPYrw-Puus

Cheers 

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tekaiahvanka
tekaiahvanka Dec 22, 2022

In that video only status is updating, I need all the details should be auto update, like if we change any value or we can add any comment internally in subtask, that also should be updated in parent ticket. 

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Fabian Lim
Fabian Lim Community Leader Dec 22, 2022

Instead of transition action change the action to edit ticket or add comment.  Then you copy from the parent ticket or use to copy from the triggerIssue. Link: https://support.atlassian.com/cloud-automation/docs/branch-automation-rules-to-perform-actions-on-related-issues/

Cheers

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