I am in the middle of transferring to the new ITSM template from the standard Service Template withing Jira Service Management. Will all historic tickets be accessible for audits and what will happen to the original project key (reference number?)
I am following these instructions. https://support.atlassian.com/jira-service-management-cloud/docs/can-i-move-my-existing-project-to-the-new-itsm-template/ so will be Bulk Moving 'All Issues' when everything is replicated from one project to the other...
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