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When creating tickets from Slack, can Description be prepopulated by default instead of Summary?

Edited

With Atlassian Assist, Jira's conversational ticketing tool, when creating tickets from Slack chat, is there a way to change which field pre-populates? Currently when one creates a ticket, the Slack message prepopulates the Summary field. Is there a way to customize this so that it prepopulates the Description field, and I have the user type in the summary?


For example, if I create a slack message that says "TEST MESSAGE 12345 TEST MESSAGE 12345 TEST MESSAGE 12345" and react to it with the :ticket: emoji, the pop-up prepopulates the Summary field. I would like it to pre-populate the Description field.
Screenshot from 2022-05-27 12-19-41.png

1 answer

We are also faced with the same problem. The summary field is length-restricted (255), and the description field also but with more allows text (3000). We also want the description field to be populated.

What I currently need to do is to copy the Slack text, before I create a JIRA ticket in Slack (using the :ticket: emoji), and paste it into the Description field. I always forget this, and it's annoying.

Best, Siamak

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