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With Atlassian Assist, Jira's conversational ticketing tool, when creating tickets from Slack chat, is there a way to change which field pre-populates? Currently when one creates a ticket, the Slack message prepopulates the Summary field. Is there a way to customize this so that it prepopulates the Description field, and I have the user type in the summary?
For example, if I create a slack message that says "TEST MESSAGE 12345 TEST MESSAGE 12345 TEST MESSAGE 12345" and react to it with the :ticket: emoji, the pop-up prepopulates the Summary field. I would like it to pre-populate the Description field.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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