Hi we created an Automated rule that move incident from 1 SM to another.
For some reason, attached pictures always got lost in the movement.. any idea why?
Hi @rtamam ,
How do you "Move" an issue via an automation rule ? As far as I now, there is no MOVE action.
It's possible to move an issue by cloning it into another project. I presume you are doing it like that. If so, can you check if you are cloning the "attachment" field also.
Best regards,
Kris
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