Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When can I start using PROFORMA in JSM CLOUD?

I need to use PROFORMA - when will it be available in the JSM CLOUD

1 answer

5 votes
Robert Wen Community Leader Jan 06, 2022

According to the  Proforma FAQ (link here), the process  started Dec 10, 2021.

Jack Brickey Community Leader Jan 06, 2022

yep. waiting to see it myself. @Stefanie Sullivan , you might wish to request upgrade to see if that could occur sooner.

@Jack Brickey So I need to upgrade to Premium?

Jack Brickey Community Leader Jan 12, 2022

No no....by upgrade I simply mean to get your instance updated with the latest version that supports forms.

@Jack Brickey But I am using Cloud...?

Robert Wen Community Leader Jan 13, 2022

@Stefanie Sullivan , I think at this point, all you can do is wait until it reaches your site.  According to the FAQ I forwarded earlier, this will apply to all levels of JSM Cloud.

Simon Herd Atlassian Team Jan 14, 2022

@Stefanie Sullivan  @Robert Wen  is right. Forms will be available in all editions of JSM. 

Roll out to the majority of customers should be complete by Wednesday of next week. 

Jack Brickey Community Leader Jan 17, 2022

yes @Stefanie Sullivan , my point was that I have seen where a cloud admin could request to be updated sooner rather than later. It can take some matter of weeks before all cloud instances see the latest features. But given @Simon Herd 's input we will all see this week....yay!

Simon Herd Atlassian Team Jan 17, 2022

@Jack Brickey it should be generally available in all JSM instances. Enjoy and please let us know how to make it better

Jack Brickey Community Leader Jan 18, 2022

@Simon Herd , so I see Forms in JWM today directly w/in the project screen (not admin) and am playing around with it now. So, when Forms is available for JSM will it be the same? Also, will Forms be added to JSW projects?

@Jack Brickey Forms in JSM are designed by Project Admins and are accessed under Project Settings > Forms. However, if you want to use a form to create an issue/request in JSM you can use 'Add Shortcut' feature in the navbar to link directly to a specific form.

Forms should also now be available in all instances (under Project Settings). Let me know if it is not showing up. 

Forms in JSW - this is an open question at the moment. Can you share your thoughts on the use cases you would like forms for in JSW?

Like Jack Brickey likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,527 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you