my automation shows an action detail
Looking at the screenshot above, I can see a problem with your "For Epic" branching.
"For Epic" branching only works when the issue is a child of an epic. In your case, the issue is a grandchild (it's a subtask).
To navigate from a subtask to its Epic (Epic associated with its parent), you can use the JQL branch as follows:
Hope that helps.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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