Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What's the best way for customers to log an issue on their phone?

Edited

Yes, I've tried:

  • adding customer portal url as shortcut to home screen (android) - ok, but not awesome
  • jira cloud app - it doesn't seem to be build for customers
  • JSMobile - Service Management Portal - was buggy and couldn't get it to load

1 answer

Hi @timm 

Apart from this I don't think so there are any options left.

Even we also wanted that our customer can raise a ticket through their mobile phone but unfortunately not a best options was available.

Thanks, Mayur. Much appreciated

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Jira Service Management

Security Advisory for Jira Service Management

On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link.  We've seen a number of questions already asking for...

260 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you