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What is the timeout period for password reset link for Service Desk portal?

Sent user password reset and they waited two days before clicking the link.

1 answer

Hi Tony, 

Thank you for reaching out to Atlassian Community!

I searched for a documentation but didn't find anything that mentions this, but I found a bug in which there are comments that mention that the reset password link expires after 24 hours.

Further searching, this is pretty much the same time for any other Atlassian product, server or cloud.

For invitation email, it expires between 4 and 14 days, but the reset password is only 24 hours.

Regards,
Angélica

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