Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

What is the best way to identify whether a ticket needs design (UX/UI Team) input?

Amy Blower
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 19, 2023

We have a number of tickets running in a sprint - and some require design work, and some dont. What would be the best way of making that visible to the design team and developers? I was thinking the use of labels and then having a quick filter for 'design required' and 'design completed & attached' - however this would mean the label needs to be updated each time the design team has completed the design. 

Any suggestions? 

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2023

Welcome to the Atlassian Community!

This sounds like a design phase is part of the process of getting a story done.  If something is a procedural step, the best place to do it is in the workflow.  

In a very simple case, I would start by having a workflow that goes

To-do -> needs design -> in design -> needs development -> <rest of process>


To-do ->  needs development -> <rest of process>

This would give you two routes through your processes, one for things that need the design work before giving it to the developers, and one that does not.

There's no need for any labels if your workflow matches the process, and you'll be able to accurately report at all times.  You could also create sub-tasks to hold the design part of the work, but that's a bit clunky for your users, and harder to report on.

1 vote
robert Mugabuhamye
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 19, 2023

hello @Amy Blower ,

You can use sub-task for this case. 

If a task need work from multiple teams (dev/design), you can create a sub-task for each team. 

when all the sub-task are done, you main task can automaticaly be closed.

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events