Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

What is option of Clone Queue in the list of Issues in JSM

Sreenadh December 20, 2022

Hi,

What is option of Clone Queue in the list of Issues in JSM.

Please find the below attached screenshot for your reference please help me out how we can use this Clone Queue option ?

1.PNG

1 answer

1 accepted

1 vote
Answer accepted
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 20, 2022

Hey @Sreenadh ,

It seems related to https://jira.atlassian.com/browse/JSDCLOUD-282

It allows you to make a copy of an existing queue so you don't have to start from scratch when setting up another Queue.

The "In" would be where the queue would reside. You either have the All tickets or the ITSM Categories which you see on the left side

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events