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What is happening to Jira now, is there any issues going? I cant open my tickets.

Rochelle Natal
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June 3, 2024

Jira is not working properly. When I try and open all my ticket. its shows "We couldn't connect to that issue Make sure that this issue actually exists in that project. If it does, try again in a few minutes"

4 answers

1 vote
Shaun McGuire
Contributor
June 3, 2024

Widespread issue. Lots of reports of similar behavior pouring in here in the community. Unable to log a support ticket either - that part of their system is also not working.

0 votes
Sandro Yamashita
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June 3, 2024

Same here - Just like the others, no one is able to open a request or open it to Atlassian

0 votes
Genae
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June 3, 2024

Same - I was not able to submit a ticket but reached out to our Customer Success Manager who confirmed there is an issue and teams are aware and working to resolve the issue.

0 votes
Sara Tucker
Contributor
June 3, 2024

Same here - I also can't submit a support ticket to even log the issue with Atlassian support 

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