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What happens when automation rule execution limit is reached?

What happens when automation rule execution limit is reached?

We are on the Standard Plan for Jira Service Management. According to https://www.atlassian.com/software/jira/service-management/pricing we have 500 global/multi-project automation rule executions per month.

automation & pricing.png

What happens if and when we hit that limit? Will global/multi-project automation rules simply be stopped from executing at that point? Or will we be charged on a per-execution-basis?

2 answers

1 accepted

3 votes

Answer accepted

The rule triggers will fail until the monthly reset.

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Thanks Jack!

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2 votes

Hi Chris, I am pretty sure at Atlassian we don't charge on a per execution basis. What is more likely is that you will be stopped from execution at that point.

I am not from that team but I am finding out for you and will get back to this when I know.

Thanks!

Liron

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Thanks Liron!

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Yep confirmed this is the case, as Jack said above. All the best!

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What happens when automation rule execution limit is reached?