Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What happens to an Automation rule once the owner's user account is removed?

If an individual has created many automation rules across many projects and then leaves your organisation and you need to remove their user account. When you remove this user, what happens to the Automation rules they have created?

Does the ownership of the rule get auto assigned to someone else?

Do the rules become unusable or locked? Especially if they were a Jira admin or Site admin.

Just trying to gauge the implications of removing such a user from our Atlassian instance.

Thank you.

1 answer

1 accepted

0 votes
Answer accepted
Daniel Ebers Community Leader Dec 12, 2020

Hi Matt,

here is a thread on Community which suggests that the rule is then failing.

While I found a Bug logged on a topic that suggest it would be related to this it probably is not because from the screenshot this seems to refer to legacy automation:
https://jira.atlassian.com/browse/JSDCLOUD-6238

The basic documentation is just about the "rule actor":
https://support.atlassian.com/jira-software-cloud/docs/what-is-a-rule-actor/

Cheers,
Daniel

Thanks Daniel much appreciated. We ensured we went through and 'cleansed' any automations that might be run by the individual to avoid any problems by reassigning Owner/Actor, especially with legacy automations (actor), before deactivating the user.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

172 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you