Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

What happens if my automations ends consumption?


My plan is Standard, it has 500 executions, but i'm a bit doubtfully to be honest.

What happens if my automations ends consumption?

Do I pay the excess or do my automations stop?


Thanks for your help,

2 answers

1 vote
Hana Kučerová Community Leader Aug 19, 2022

Hi @Renan Rodrigues ,

your automations rules stop executing until the next time cycle begins.

0 votes

@Renan Rodrigues -

In regards to automation rule execution counts, the counts only focus on if the rule is global (meaning it is applied to all projects in your system) or if the rule is for multiple projects.  

If the rule is only for one specific project, then it doesn't use up your 500 execution usage count limits for your subscription plan tier.

Once the counts exceeds the limitation, then it will just stop being executed.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the s...

668 views 3 20
Read article

Atlassian Community Events