Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,527
Community Members
 
Community Events
165
Community Groups

We are looking the Outlook plugin for Cloud Jira Service Management customers

Hi all.

 

We are looking to improve the customer experience by raising support tickets (Cloud JSM) from Outlook.

The idea is to extend the standard way (subject+body+attachments) of using the mail channel - but allow customers to fill in request types pages via Outlook extensions.

As far as I can see - there are applications that help from users' perspectives, we need something similar for customers.

Are there any known solutions for this?

 

Thank you in advance,

Best regards,

Alex.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

293 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you