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We are looking the Outlook plugin for Cloud Jira Service Management customers

Hi all.


We are looking to improve the customer experience by raising support tickets (Cloud JSM) from Outlook.

The idea is to extend the standard way (subject+body+attachments) of using the mail channel - but allow customers to fill in request types pages via Outlook extensions.

As far as I can see - there are applications that help from users' perspectives, we need something similar for customers.

Are there any known solutions for this?


Thank you in advance,

Best regards,


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