Ways to export attachments, forms and approval time altogether

[Zoey Wang]

Hello,

In JSM premium, is there a way to export attachments, forms and approval time ( of a status) in a file or another format as a whole package? The purpose is to keep those outputs as key manual inputs for another system. 

Or another workaround suggested?

Thanks

Zoey 

[Benjamin · Accepted solution]

Hi @Zoey Wang ,

Not with out a connector or some form of scripting. You may want to check if the other system has connector, if it does, you can use a connector to sync information. I've seen connectors to like salesforce and servicenow. 

The option is to use the API and script it. UseAPI to call the info in JIra and then push that information to the other system through API.

-Ben

[Zoey Wang]

Hi Benjamin, I have found an easier way to solve it. Thanks for the help though!