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Want to give Multiple Access to one support request

Gauri Kasar
Gauri Kasar
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December 13, 2024

Hello Team,

Want to give multiple user access to track/view the service management submitted request.Is it possible to give?If yes,kindly guide us on the step

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Marc - Devoteam
Marc - Devoteam
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December 13, 2024

Hi @Gauri Kasar 

Welcome to the community.

The Request Participant field is providing this functionality.

The reporter can also share a request by using the share option on the portal

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