Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,410
Community Members
 
Community Events
165
Community Groups

Value of Orgaizations

Hello, I would like to output the value of the Organizations field in a custom field. How can I do that?

3 answers

1 vote
Alex Community Leader May 24, 2022

Hi @Negjat Jusaj 

 

Thanks for the detailed explanation of the use case. 

You might need an app like ScriptRunner to update custom field options dynamically. I have done that in Jira Datacenter but I don't have a similar usage of this for cloud on my belt this far. 

Hope somebody can jump in and share an experience with us.  

Best of luck!

Alex

Hi @Negjat Jusaj

another App option is External Data for Jira Fields. Here you can define the Jira instance as a data source and use Dependant Fields to capture the values you need. You could also create a Search Field to build the selection fields of projects based on the customer.

Not the ideal way, but maybe worth a look.

Cheers

Thomas

Disclaimer: I am the product manager of the App

0 votes
Alex Community Leader May 24, 2022

Jo @Negjat Jusaj and welcome to the community!

Could you elaborate on your use case? There is a custom field for Organization in JSM that can be added to the screen if you wish. 

Perhaps you want to create another custom field with a list of all organizations on your site. 

Cheers 

Alex 

Could you elaborate on your use case? There is a custom field for Organization in JSM that can be added to the screen if you wish.

I want to output the customer name. I would like to output this in a specially created user-defined field, this should be "customer" in German. I don't think the term organizations is very appropriate. The custom field is a selection field that should contain a selection of projects associated with this customer in addition to the customer name.

 

Perhaps you want to create another custom field with a list of all organizations on your site.

I have already considered this solution. However, since the customer name is there anyway, it would be stupid to let the user fill this field manually.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

176 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you