We have sent the Jira project invitation to user; which is not getting in his inbox, please help us on this issue.
directly user tried to register in JIRA portal as a new user - failed.
Email Trace done- not found email from Jira.
Hi @IT Support , welcome to the Community!
Several email addresses on your organization's mail domain bounced emails back from Exchange Online Protection with error codes. The errors returned by your organization's mail server indicated that these addresses were not able to receive email, so our mail service stoped attempting to deliver email to those addresses. I've cleared the block out of our system for those addresses. Additional attempts to send invitations should deliver now.
I might suggest having an Office 365 administrator at your organization create a Mail Flow rule in the Exchange Admin Center to mark Atlassian-originated emails as safe/allow them to bypass spam filtering. Our outbound email IP addresses are publicly documented for this purpose:
188.8.131.52/17, 184.108.40.206/20, 220.127.116.11/20, 18.104.22.168/17, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199
Thanks for your response,
I used to add from project page add customers
Yes, also I tracked the user mailbox via mail trace, not found jira email.
However it got fixed, I have initiated from project page signup option, which got delivered
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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