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User can't see/access apps from drop down menu

Patrick Till
Contributor
March 20, 2024

Hi

We have a few apps that all our users make daily use of.

I received a report, and confirmed,  that one user no longer sees any Apps on the drop down menu.

All other users still have access to this list.

Please assist.

2024-03-20 09_20_00-Medical Information Technology, Inc. Mail.jpg2024-03-20 09_15_36-Patrick's Dashboard - Jira Service Management.jpg

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Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 20, 2024

Hi @Patrick Till 

 

Please check if user still have same permissions or is assigned to the same groups or check apps permissions. Some of apps like BigPicture or Tempo have own set of permissions that allows users see apps.

 

Regards,

Seba

Patrick Till
Contributor
March 20, 2024

Thank you.

I identified the issue with the user's browser's colour scheme.
They had white on white.

Like Sebastian Krzewiński likes this

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