I am in trouble trying to open access to some new users (Agents) to my JIRA project. The strange thing is that i have put all of them into the JIRA-SERVICE-MANAGEMENT-USERS group and some of them are able to access JIRA and access the project too, but some of them no even if they are identical. For sure I am doing something wrong, any idea?
Thank you in advance.
Hi @Sergio Beretta ,
Depending on your project permissions they might need to be added to a role or other group which has access to the project.
One thing you could do is use the permissions helper to see whether those users are missing something.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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