This should be simple but has me stumped.
I'd like to place an announcement on our customer portal with a link that logs out the current user and redirects them to our Jira projects.
JSDSERVER-1367 identifies the issue at hand.
"https://jira.domain.com/projects" is the final destination but I need to logout first.
If I use the project url, they get redirected to the portal. If I send them to the logout page, they confirm but then get redirected to the login or sign up portal page without access to the original announcement link.
https://jira.domain.com?destination=projects&logout=true - I've seen links like this but can't find one that works.
As a workaround, I've added an announcement to the login page with a link to our Jira projects.
Portal settings | View and customise | Login announcement
I altered the portal announcement to include a logout link but I can't even get that to work. It's a bit convoluted but at least the clicks would be available if the logout URL worked.
The standard logout button is an anchor link to a single # (scroll to empty id or refresh) but that doesn't work as a URL link.
<a class="js-logout" href="#">Log out</a>
The destination URL looks like this but that doesn't work either.
The standard URL below works from Jira or from the portal as a Jira user but not as a portal customer.
Does anyone know a URL I can include in an announcement link to logout a portal customer?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events