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Updating the fields on the default Onboarding Form


I created an HR project from the template in Service Management. I understand that I can select different forms for an Oboarding request or make my own. Eventually I will probably do that.


What I am trying to do right now is make the Hiring Manager field options instead of required.  


I would also like to be able to add a free form text box to that form as well.


I have tried so many things and changed fields but no matter what I do I can;t get any changes to take effect in the form shown on the portal

1 answer

0 votes
Jack Community Leader Jan 23, 2021

Have a look at the field config under project settings > request types. Find your request type and edit fields. Here you should be able to make the desired field optional in the customer form

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