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Updated to Jira core 8.12.3 and Service desk 4.12.3. Now Tempo plugin doesn't work.

Dave Hattig
Dave Hattig October 21, 2020

Updated to Jira core 8.12.3 and Service desk 4.12.3. Now Tempo plugin doesn't work. It will load for administrators, but regular user accounts it just spins when they try to access My Work.

Any help would be greatly appreciated. Thank you!

I have tried to reindex maganged users in Trello and it still shows no users. 

 

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Alexander Eck [Tempo]
Alexander Eck [Tempo]
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October 22, 2020

Hi Dave,

please submit a ticket against the Tempo support desk if the problem still persists.

BR

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Dave Hattig
Dave Hattig October 22, 2020

So I did reach out to Tempo support. And it was an easy fix. With the upgrade, it removed the default location. So I set a default location and magically everything worked again.

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