Unable to view customer profile or change customer name

Leon July 21, 2021

I am unable to view customer profile or change customer name, this error appears wheni click on View Profile. I am the site admin.

error.pngScreenshot 2021-07-22 132827.png

1 answer

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 22, 2021

Customers don’t have a profile in JSM. Only licensed JSM users have profiles.

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