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i am trying to enroll for the Jira Service Management free Plan. When attempting to do so, I get the following:
We couldn't add Jira Service Management
An issue prevented Jira Service Management from being added to this site.
that’s it - it doesn’t say what the issue is.
any idea how to solve this? Best, Thomas
Welcome to the community. I am assuming that you want to try out JSM (Free) plan using your same existing site? Since you have a paid plan for Confluence, you should be able to contact Atlassian Support (https://support.atlassian.com) to ask them on why you cannot add JSM product to yoru same site.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team