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Unable to set Insight Object to Jira Issue.

Edited

Tried to set Insight Object to Jira issue.


PUT https://*****.atlassian.net/rest/api/2/issue/ASA-3

Json Body
{"update":{"customfield_10063":[{"set":[{"key":"INAT-42"}]}]}}

Looks like above one is for Server/Data center.
It's not returning any error . Status Code is 204 No Content.But Insight Object value not set to issue. (Even some value is there it's getting cleared).


Please let us know how to update Insight Object in cloud versions using Rest API?

2 answers

1 accepted

4 votes
Answer accepted
Mikael Sandberg Community Leader Nov 08, 2021

You could use automation to associate the asset with a request. I have an automation that does that for all of our requests. It basically searches Insight for the owner of asset based on the reporter.

Screen Shot 2021-11-08 at 12.24.29 PM.png

0 votes
Robert Wen Community Leader Nov 08, 2021

Unfortunately, the Insight API works with only the Server/Data Center version of Jira Service Management.

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