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Unable to know the logged in person detail in Jira.

Mohammed Haneefa Farook August 1, 2023

I have Integrated service now and Jira  when I Insert or update any incident in Jira I am Unable to get the logged in user who modify the incident details.

Is there any way to get the logged in user detail in Jira and pass it through webhook??

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2023

@Mohammed Haneefa Farook Can you explain how you are capturing the logged in user?  You should be able to submit it as customer.  I would also suggest looking into using the API.

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