Unable to import Gantt

Chris Poulsom September 27, 2020

Hi there

I am trying to import a mpp file exported from MS Project 2008 via the WBS Gantt-Chart plug in but get the error message:

Error!

Can not import this file, please make sure your file is correct

I wonder if anyone can point me to where I might be goign wrong.

Thanks

Chris

2 answers

0 votes
Maya.U September 28, 2020

Hi @Chris Poulsom ,

I’ll find out the answer for you, so could you raise a support request?

https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3

It is helpful for support to attach a mpp file and screenshot of this matter to request.

Best Regards,
Maya

0 votes
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 27, 2020

You may want to contact the Ricksoft support team through their support portal.

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